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Shipping & Returns

Shipping Charges


US/ UK/ Australia/ Malaysia = $9.95 USD for First Item, $4.95 for each Additional Item

India = FREE Shipping

All other countries = $19.95 USD for First Item, $4.95 for each Additional Item

 

NOTE: During checkout, website calculates shipping charges for you, which should be considered final. Shipping charges are subject to change.

 

Delivery time (India & Internationally)

15-20 Days appx. (Until otherwise a different period is mentioned on product page.)

 

Tracking Details?

Yes, You´ll get tracking details. So that you can trace movement of your shipment.

 

For more details, read frequently asked questions about shipping & returns

 

 

Return Policy

Easy 30 Day Return Policy*

You can return almost anything**, un-used within 30 days of receipt. International customers (out of India) will be requested to pay for return shipping. You can ask for exchange or refund for your ordered item(s). Tailor made or, custom designed items cannot be resold/restock, so they can only be returned for repairing/corrections and not for refund. In case of our error, we will pay both way shipping charges for you.

 

*Return policy & return period may be different for different brands. Standard return policy applies only on Goodbells brand products only.

**Represents the non-refundable items below.

 

*Non-Refundable Items (Due to No Re-Sell/ Re-Stock Value)

  • Men’s Sherwanis, Men’s Reception Suits
  • Tailor made item (stitched as per individual’s measurements/ specifications)
  • Custom designed items (designed as per individual’s need & specifications)
  • Used items/tempered item


Order Cancellation

  • Normal orders can be cancelled within 24 hours for free. 10% cancellation charges after 24 hours.
  • Priority orders cannot be cancelled. 50% cancellation charges at any time.


Ordering for a Celebration Date?

  • If you are ordering for any specific date or, celebration, please mention your date clearly to remain eligible for cancellation (in case of late delivery).


How to Return an Item?

  • Please obtain a RMA No. to return any item(s). Click here to obtain an RMA No.
  • Returning parcel(s) without RMA No. cannot be tracked, resolved or, refunded.
  • Please use a reliable courier service to return a parcel, which provide online tracking feature. Lost or damaged items while returning back will not be eligible for refund.

 

Return Policy for Rugs & Carpets

  • All Rugs are handmade so color can be vary & slightly pattern irregularities are normal. Return will not be accepted on basis of this.
  • Please open the package while delivery if found damaged get written confirmation from carrier Person.
  • If you find the product damaged call us in 48 hours to get RMA No.
  • Item Returned without an RA (Return Authorization) will not be accepted.Click here to obtain an RMA No. (Returning parcel(s) without RMA No. cannot be tracked, resolved or, refunded.)
  • Item returned after 20 days will be subject of restocking charges 20%.

 

(Last Updated on: August 26th, 2010)